VAST

DON'T MISS THE OPPORTUNITY.

If you're a Charity and paying for your IT system, you shouldn't be.

VAST

VAST is a registered charity that was established in 1920, providing services and support to Voluntary Organisations, Community Groups, Charities and Social Enterprises in Staffordshire. Their key aim being to improve the quality of life of local residents.

Since 2013, VAST have contributed over £5m to the local economy, £2m of that being in the year 2015 alone. But it doesn’t end there: 275 jobs were secured or created in the sector, 229 volunteers placed and 641 partnerships formed! This clearly shows how VAST excel in their work, investing tens of thousands of hours into achieving their goal. They are confident knowing that Prompt PC is by their side every step of the way to deal with any IT issues that occur.

VAST’s IT Implementation

Prompt PC began working with VAST in 2007 and are still their IT Director to the following day – managing their IT costs and directly supporting VAST’s multiple sites, either remotely or by a visit from one of our field engineers. Prompt PC provide day-to-day support to VAST, ranging from simple advice to our full monitoring of important events. But whatever the task, they can rely on us to deliver our best service until the problem is resolved.

As VAST is a charity, they receive Office 365 for free! This greatly reduces their maintenance and upkeep costs of servers, data storage and physical locations – as they simply aren’t needed anymore. This makes their IT systems much more efficient and cost effective to maintain, saving thousands upon thousands every year. Prompt PC are a leading expert in Cloud solutions, being one of only a handful of Gold Microsoft partners in the UK. As we specialise in Office 365, we therefore recommended that VAST switch to this system. Having switched, all their documents and users’ files have been transferred to the Cloud, where data is securely stored across multiple Microsoft data centres, accessible from anywhere at any time.

This implementation is perfect for VAST as they are a rapidly growing organisation that has many outworkers, which needs to expand on the fly – Office 365 facilitates this, very easily. The ability to add and remove users, permissions, storage space and access documents from anywhere makes it the ideal solution for them.

You have absolutely nothing to outlay for your future-proof,
robust IT system that’ll make sure your charity keeps ahead.

Work anywhere, anytime

... whilst saving on server costs.

Make 2017 your year. ACT NOW!

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You know we’re doing our job right
when you don’t have to call us.

92% of IT problems are fixed remotely or
in the background, so you can just get on.

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A Face to the Name

Get to know us a little better

    • Andrew Eardley

      Name: Andrew Eardley

      Position: Managing Director

      Microsoft Certified Professional – fully experienced server and Office 365 Gold accredited engineer. A Microsoft Sales Professional and Acronis Certified Engineer. Andrew can resolve any technical issues if required. Provides director level consultancy advising on clients’ IT strategies and developments to move businesses forward smartly.

    • Jean Eardley

      Name: Jean Eardley

      Position: Financial Director

      Responsible for accounts, administration and marketing. Jean has employed her former teaching career skills in this role to ensure the internal admin systems run smoothly and efficiently. She is always just a call away for any customer queries.

    • Jon Elson

      Name: Jon Elson

      Position: Helpdesk Engineer

      Microsoft Certified Professional. Jon is an extremely reliable telephone and remote support engineer. He has extensive knowledge of Office 365 and day-to-day computer problems and most of the time he is the only person you will need to speak to for your problem to be quickly resolved.

    • Simon Cotton

      Name: Simon Cotton

      Position: Field Engineer

      Microsoft Certified Engineer. Providing desktop and server support both in the field and from our offices keeps Simon’s excellent customer service skills employed. He is a key player in rolling out new servers, desktops and Office 365 at clients’ sites.

    • Glenn Evans

      Name: Glenn Evans

      Position: Project Engineer

      Microsoft Certified Professional. Following a 20 year highly successful teaching career in secondary school Maths, Glenn’s extremely logical mind is invaluable in solving problems that go beyond the everyday remit. He will labour quietly in the background to ensure the highest level of customer satisfaction.

    • Connie Floyd

      Name: Connie Floyd

      Position: Accounts and Administration

      Top grade A-Levels. Connie works full-time at Aston Martin and then uses her excellent administrative skills to help us with invoicing and contract renewals. She does a fantastic job in making sure we are kept on our toes in keeping customers updated with their important information too.

    • Matthew Stanyer

      Name: Matthew Stanyer

      Position: Communications Engineer

      An expert in VoIP phone systems and broadband technologies. Currently studying for Microsoft Office 365 exams. Matt’s industry training has been gained from employment in fast-paced technical industries coupled with 12 years armed forces experience as a communications expert. Having undertaken two active military tours of Afghanistan and Cyprus (where he was a key protector of the Pope), has ensured that Matt consistently presents a cool, calm, structured approach to dealing with all customer issues.

    • Callum Bloore

      Name: Callum Bloore

      Position: Apprentice Engineer

      Bright-eyed and bushy-tailed to the working world, Callum certainly brings a fresh and enthusiastic approach to our office. Currently studying for his first professional IT exams. You’ll often find him on the other end of the phone when you give us a call, he always does a great job of making sure your problem is dealt with in the best possible way.

  • Andrew Eardley

    Name: Andrew Eardley

    Position: Managing Director

    Microsoft Certified Professional – fully experienced server and Office 365 Gold accredited engineer. A Microsoft Sales Professional and Acronis Certified Engineer. Andrew can resolve any technical issues if required. Provides director level consultancy advising on clients’ IT strategies and developments to move businesses forward smartly.

  • Jean Eardley

    Name: Jean Eardley

    Position: Financial Director

    Responsible for accounts, administration and marketing. Jean has employed her former teaching career skills in this role to ensure the internal admin systems run smoothly and efficiently. She is always just a call away for any customer queries.

  • Jon Elson

    Name: Jon Elson

    Position: Helpdesk Engineer

    Microsoft Certified Professional. Jon is an extremely reliable telephone and remote support engineer. He has extensive knowledge of Office 365 and day-to-day computer problems and most of the time he is the only person you will need to speak to for your problem to be quickly resolved.

  • Simon Cotton

    Name: Simon Cotton

    Position: Field Engineer

    Microsoft Certified Engineer. Providing desktop and server support both in the field and from our offices keeps Simon’s excellent customer service skills employed. He is a key player in rolling out new servers, desktops and Office 365 at clients’ sites.

  • Glenn Evans

    Name: Glenn Evans

    Position: Project Engineer

    Microsoft Certified Professional. Following a 20 year highly successful teaching career in secondary school Maths, Glenn’s extremely logical mind is invaluable in solving problems that go beyond the everyday remit. He will labour quietly in the background to ensure the highest level of customer satisfaction.

  • James Davies

    Name: James Davies

    Position: Marketing

    Top grade A-Levels in Computing and Design. Currently studying for Microsoft exams. James has a brilliant mix of fantastic written and high level technical skills. He can turn his hand to most jobs, regularly helping with PC upgrades/services as well as writing superb material for our blogs and information articles.

  • Connie Floyd

    Name: Connie Floyd

    Position: Accounts and Administration

    Top grade A-Levels. Connie works full-time at Aston Martin and then uses her excellent administrative skills to help us with invoicing and contract renewals. She does a fantastic job in making sure we are kept on our toes in keeping customers updated with their important information too.

  • Matthew Stanyer

    Name: Matthew Stanyer

    Position: Communications Engineer

    An expert in VoIP phone systems and broadband technologies. Currently studying for Microsoft Office 365 exams. Matt’s industry training has been gained from employment in fast-paced technical industries coupled with 12 years armed forces experience as a communications expert. Having undertaken two active military tours of Afghanistan and Cyprus (where he was a key protector of the Pope), has ensured that Matt consistently presents a cool, calm, structured approach to dealing with all customer issues.

Microsoft Gold Partner
Microsoft Sales Specialist - Desktop SMB
Microsoft Sales Specialist - Office 365
BNI
Staffordshire Chambers of Commerce

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