Cleaning & Hygiene Distributors

NO SERVER. A UNIFIED FILE SYSTEM.

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Cleaning & Hygiene Distributors

CHD is a growing supplier of cleaning and hygiene products, as well as being Staffordshire County Council’s nominated distributor for janitorial supplies.

CHD’s growth has been accelerated due to their ability to supply competitively priced quality products with a first class service customer service, even being able to deliver goods to end users on behalf of contract cleaning companies that purchase from themselves. A service like this therefore requires a very organised IT system, with uniform file storage and redundancy as a standard.

IT Solution for CHD

CHD were in disarray when we first met them. With constant server issues and no real IT support, they were stuck in a tough spot. Nobody could work uniformly as files were spread over multiple different locations, making it frustrating for any staff to find and wasting valuable time that could be spent elsewhere. However, Prompt PC tackled these problems head on; restoring order and alleviating any IT stress, worry and troubles CHD had.

We transferred CHD over to Office 365 which removed the need for any on-site server, instantly solving any server issues that CHD could encounter and unifying any file access for the staff. This allowed them to work much more efficiently than before as the files were now organised all in one place, creating a much simpler way for the staff to access, edit and transfer them. Prompt PC now mainly support CHD remotely, rarely having to go on-site due to CHD’s now smooth IT implementation.

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A Face to the Name

Get to know us a little better

    • Andrew Eardley

      Name: Andrew Eardley

      Position: Managing Director

      Microsoft Certified Professional – fully experienced server and Office 365 Gold accredited engineer. A Microsoft Sales Professional and Acronis Certified Engineer. Andrew can resolve any technical issues if required. Provides director level consultancy advising on clients’ IT strategies and developments to move businesses forward smartly.

    • Jean Eardley

      Name: Jean Eardley

      Position: Financial Director

      Responsible for accounts, administration and marketing. Jean has employed her former teaching career skills in this role to ensure the internal admin systems run smoothly and efficiently. She is always just a call away for any customer queries.

    • Jon Elson

      Name: Jon Elson

      Position: Helpdesk Engineer

      Microsoft Certified Professional. Jon is an extremely reliable telephone and remote support engineer. He has extensive knowledge of Office 365 and day-to-day computer problems and most of the time he is the only person you will need to speak to for your problem to be quickly resolved.

    • Simon Cotton

      Name: Simon Cotton

      Position: Field Engineer

      Microsoft Certified Engineer. Providing desktop and server support both in the field and from our offices keeps Simon’s excellent customer service skills employed. He is a key player in rolling out new servers, desktops and Office 365 at clients’ sites.

    • Glenn Evans

      Name: Glenn Evans

      Position: Project Engineer

      Microsoft Certified Professional. Following a 20 year highly successful teaching career in secondary school Maths, Glenn’s extremely logical mind is invaluable in solving problems that go beyond the everyday remit. He will labour quietly in the background to ensure the highest level of customer satisfaction.

    • Connie Floyd

      Name: Connie Floyd

      Position: Accounts and Administration

      Top grade A-Levels. Connie works full-time at Aston Martin and then uses her excellent administrative skills to help us with invoicing and contract renewals. She does a fantastic job in making sure we are kept on our toes in keeping customers updated with their important information too.

    • Matthew Stanyer

      Name: Matthew Stanyer

      Position: Communications Engineer

      An expert in VoIP phone systems and broadband technologies. Currently studying for Microsoft Office 365 exams. Matt’s industry training has been gained from employment in fast-paced technical industries coupled with 12 years armed forces experience as a communications expert. Having undertaken two active military tours of Afghanistan and Cyprus (where he was a key protector of the Pope), has ensured that Matt consistently presents a cool, calm, structured approach to dealing with all customer issues.

    • Callum Bloore

      Name: Callum Bloore

      Position: Apprentice Engineer

      Bright-eyed and bushy-tailed to the working world, Callum certainly brings a fresh and enthusiastic approach to our office. Currently studying for his first professional IT exams. You’ll often find him on the other end of the phone when you give us a call, he always does a great job of making sure your problem is dealt with in the best possible way.

  • Andrew Eardley

    Name: Andrew Eardley

    Position: Managing Director

    Microsoft Certified Professional – fully experienced server and Office 365 Gold accredited engineer. A Microsoft Sales Professional and Acronis Certified Engineer. Andrew can resolve any technical issues if required. Provides director level consultancy advising on clients’ IT strategies and developments to move businesses forward smartly.

  • Jean Eardley

    Name: Jean Eardley

    Position: Financial Director

    Responsible for accounts, administration and marketing. Jean has employed her former teaching career skills in this role to ensure the internal admin systems run smoothly and efficiently. She is always just a call away for any customer queries.

  • Jon Elson

    Name: Jon Elson

    Position: Helpdesk Engineer

    Microsoft Certified Professional. Jon is an extremely reliable telephone and remote support engineer. He has extensive knowledge of Office 365 and day-to-day computer problems and most of the time he is the only person you will need to speak to for your problem to be quickly resolved.

  • Simon Cotton

    Name: Simon Cotton

    Position: Field Engineer

    Microsoft Certified Engineer. Providing desktop and server support both in the field and from our offices keeps Simon’s excellent customer service skills employed. He is a key player in rolling out new servers, desktops and Office 365 at clients’ sites.

  • Glenn Evans

    Name: Glenn Evans

    Position: Project Engineer

    Microsoft Certified Professional. Following a 20 year highly successful teaching career in secondary school Maths, Glenn’s extremely logical mind is invaluable in solving problems that go beyond the everyday remit. He will labour quietly in the background to ensure the highest level of customer satisfaction.

  • James Davies

    Name: James Davies

    Position: Marketing

    Top grade A-Levels in Computing and Design. Currently studying for Microsoft exams. James has a brilliant mix of fantastic written and high level technical skills. He can turn his hand to most jobs, regularly helping with PC upgrades/services as well as writing superb material for our blogs and information articles.

  • Connie Floyd

    Name: Connie Floyd

    Position: Accounts and Administration

    Top grade A-Levels. Connie works full-time at Aston Martin and then uses her excellent administrative skills to help us with invoicing and contract renewals. She does a fantastic job in making sure we are kept on our toes in keeping customers updated with their important information too.

  • Matthew Stanyer

    Name: Matthew Stanyer

    Position: Communications Engineer

    An expert in VoIP phone systems and broadband technologies. Currently studying for Microsoft Office 365 exams. Matt’s industry training has been gained from employment in fast-paced technical industries coupled with 12 years armed forces experience as a communications expert. Having undertaken two active military tours of Afghanistan and Cyprus (where he was a key protector of the Pope), has ensured that Matt consistently presents a cool, calm, structured approach to dealing with all customer issues.

Microsoft Gold Partner
Microsoft Sales Specialist - Desktop SMB
Microsoft Sales Specialist - Office 365
BNI
Staffordshire Chambers of Commerce

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