Rapid, unlimited support to streamline your business
Have you been experiencing systems that just don’t work?
You can trust us
All our engineers undergo courses for self-development within their point of specialism.
Whether this be Cloud solutions, team leading or customer service – we’ll always be trying to up our game to enable us to assist you.
One of a kind
Prompt PC were the first Microsoft Gold partner for Cloud solutions in Staffordshire, catering to small and medium sized businesses. With only a handful in the UK (but thousands of silver or lower partners), you know that you’re in safe and extremely capable hands when you leave your solution to us – get ahead of your competition now.
Superb service from experienced engineers
Your Prompt PC engineers are hand-picked for your success, making sure we only employ the cream of the crop, so you’ll never be let down. We don’t subcontract either – when you’re talking to us, you’re talking to the real Prompt PC.
This means you can return time and time again to reach the same team!
We quickly get to know your business and can always recommend the right solutions.
We also have a dedicated team for research and development. This means you can be sure your business always gets the latest and greatest information and advice.
When you take up support with us, you can choose as much or as little as you need. You can even choose different packages for different users within your business – it’s all customisable by you. You’ll never get caught out again when we’re proactively preventing issues with your system.
Always just a call away
Our support packages allow you to call in whenever, during working hours. Whatever query you have, just give us a call, email or IM chat and we can quickly get to work on solving your problem. Our team of experts combine decades of industry relevant experience, meaning you can have peace of mind that your solution is never far away.
You never waste your time again
You’ll notice the effects immediately after you take our unlimited support package, time management in your business will instantly improve. Quite simply, this is because anyone in your team can call for our support as soon as they have a problem. You won’t be charged any more for us to deal with a support call from just one member of staff or numerous.
No more interrupted workflow due to IT issues!
We strive to keep up to date with the continuous stream of technological advancements and current topics in IT.
This means we are always able to give the very best to you and your team.
Our Support Packages
Choose your Plan
COMPARE PACKAGE FEATURES
Know what you own - full asset tracking of computers and software
24/7/365 hourly checks to detect problems before they happen
Qualified and accredited engineers are only a phone call away
Automatic updating to close any security holes in your system
Clear out the clutter and make your machine run faster
Increase productivity by blocking distracting websites
Engineers inform you of any problems identified
Full professional antivirus software supplied
Protect your business from harmful websites
Unlimited remote support to get you quickly up and running
Always have the most up to date programs installed remotely
We will install your replacement PC remotely
We aim to fix the problem the same day
Replacement machines quickly installed with an engineer onsite
Quarterly consultancy visit to help your business grow
Unlimited onsite support for any existing software
We aim to be with you the same day
You know we’re doing our job right
when you don’t have to call us.
92% of IT problems are fixed remotely or
in the background, so you can just get on.