How can unlimited remote support streamline my business?

All of our engineers undergo courses for self-development within their point of specialism. Whether this be Cloud solutions, team leading or customer service – we’ll always be trying to up our game to enable us to assist you. Constant improvement is key, staying up to date with technological advancements and current topics in IT, and so we are always able to give the very best to you and your team.
Prompt PC are the first and only Microsoft Gold partner for Cloud solutions in Staffordshire, catering to small and mid-market businesses. With a total of only 40 in the UK (but thousands of silver or lower partners), you know that you’re in safe and extremely capable hands when you leave your solution to us – get ahead of your competition now.
Your Prompt PC engineers are hand-picked to our specifications, making sure we only employ the cream of the crop, so you’ll never be let down. We don’t subcontract either – when you’re talking to us, you’re talking to the real Prompt PC. This means you can return time and time again to reach the same team – we quickly get to know your business and can always recommend the right solutions.
When you take up support with us, you can choose as much or as little as you need. You can even choose different packages for different users within your business, meaning we can provide exactly what you need! Our bespoke support packages range from PC monitoring and maintenance to unlimited remote support or even unlimited on-site support. Never get caught out again when we’re watching your back.
Our support packages allow you to call in whenever during working hours. Whatever query you have, just give us a quick call and we can usually get to work on solving your problem straight away. With our team of experts, combining decades of industry relevant experience – you can have peace of mind that your solution is never far away.
From the minute you take our unlimited support package, time management in your business will instantly improve. Quite simply, this is because anyone in your team can call for our support as soon as they have a problem. You won’t be charged any more for us to deal with a support call from just one member of staff or numerous. No more interrupted workflow due to IT issues.

Our Support Packages

Choose your Plan


Know what you own - full asset tracking of computers and software

24/7/365 hourly checks to detect problems before they happen

Qualified and accredited engineers are only a phone call away

Automatic updating to close any security holes in your system

Clear out the clutter and make your machine run faster

Increase productivity by blocking distracting websites

Engineers inform you of any problems identified

Full professional antivirus software supplied

Protect your business from harmful websites

Unlimited remote support to get you quickly up and running

Always have the most up to date programs installed remotely

We will install your replacement PC remotely

We aim to fix the problem the same day

eplacement machines quickly installed with an engineer onsite

Quarterly consultancy visit to help your business grow

Unlimited onsite support for any existing software

We aim to be with you the same day





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Microsoft Gold Partner
Microsoft Sales Specialist - Desktop SMB
Microsoft Sales Specialist - Office 365
Staffordshire Chambers of Commerce

Discover how you can grow your business with the Cloud today.

Call 01782 789000 and speak to Andrew or Jean, OR just pop your details in the form below and we’ll be right back to you.