Our measure of success is how little you need to call us because everything just works, but when you do need to, we’ll make sure we pull out all of the stops …

Staffordshire’s leading IT Security and Microsoft 365 Specialists

We Provide innovative IT solutions:

Great IT support isn’t rocket science, it’s doing the simple things really well to make your customer experience outstanding.

If you can resonate with this, or want to find out more, just book a meeting. This way we can give you our undivided attention.

Speedy IT
Support

We know you don’t want to spend all your time talking to your IT company. You just want to get on. The less we speak the better…

Creative Cloud Solutions

Modern business isn’t all about being shackled to your desk or tied to a server. The modern workplace demands flexibility, creativity and…

Expert
Security

Unfortunately, the threat of cybercrime is here to stay. If you’re to survive in this perilous new landscape, you need to arm yourself…

MEET THE PROMPT TEAM

Our measure of success is how little you need to call us because everything just works, but when you do need to, we’ll make sure we pull out all of the stops …

ANDREW EARDLEY

MANAGING DIRECTOR

JEAN EARDLEY

OPERATIONS OVERSEER

SIMON COTTON

FIELD ENGINEER

CALLUM BLOORE

HELPDESK ENGINEER

ALEX FORD

HELPDESK ENGINEER

CONNIE FLOYD

ACCOUNTS AND ADMIN

DOMINIC ROBINSON

APPRENTICE ENGINEER

TESTIMONIALS

Our happy clients are our best recommendation!

LET'S CHAT

BOOK A MEETING

Click on the button below to pick a slot on our calendar.

Get in touch
Address:
Prompt PC Ltd, Speedwell Road, Newcastle under Lyme, Staffordshire, ST5 7RG

Phone: 01782 789 000

Email: info@promptpc.co.uk

Office Hours:
Monday – Thursday: 8:30 am – 5 pm – Friday: 8:30 am – 4:30 pm

Please fill in the form below so we can get in touch. We might not fit with everyone but if our philosophy resonates with you, get in touch now and begin your business transformation.

We know you don’t want to spend all your time talking to your IT company. You just want to get on. The less we speak the better, in the nicest way. That’s why we work quietly in the background proactively preventing problems before they become an issue.

Wouldn’t it be great if you could have IT support that fits your business? That’s why we created four packages ranging from the absolute basics to all the bells and whistles

 

Essentials £8

Automatic patching and updating. The bare minimum to keep your systems up-to-date as recommended by Government Cyber Guidelines. No more, no less.

Economy £15

Keeps your business running smoothly with proactive maintenance, monitoring, Antivirus protection and automatic patching and updates. Basically, your systems are monitored, updated and protected. We spot potential problems before you even know about them.

Unlimited Remote Support £25 – Our most popular plan

All the benefits of Economy support with the added bonus of unlimited remote support. You can call as often as you need during the working day and we’ll get straight on to fixing your problem. 98% of all problems can be fixed remotely.

Unlimited Onsite Support £49

All the benefits of Unlimited Remote Support with the addition of unlimited onsite support. So, if we can’t fix your problem remotely, you’re covered for a site visit.

Ask yourself these questions:

  • Does your IT get in the way rather than working with you?
  • Can you make a cup of tea whilst your computer boots up in the morning?
  • Have you wasted valuable time trying to find a solution to your IT problem?
  • Do you feel as though your business is digitally underdeveloped?
  • Do you have an unusual problem and you don’t know where to go?

If the answer to any of those questions is YES pick up the phone and call us now. Because you’re not getting the best IT support you deserve.

We pride ourselves on having a dedicated Research & Development department, whose sole purpose is to discover the answer to problems like yours.

 

Modern business isn’t all about being shackled to your desk or tied to a server. The modern workplace demands flexibility, creativity and collaboration wherever you may be. That’s one tall order but technology can get you there.

We’ll introduce you to a new way of working.

Say “Hello!” to the Cloud and “Goodbye!” to your server. The time has come to banish medieval technology and take the leap into the 21st Century, or you’ll get left behind.

 

Monitoring your systems is one of the recommended government steps to protect your business from cybercrime – use our innovative automated monitoring system of Microsoft 365 to send real time alerts whenever anything suspicious is spotted. You can’t be watching your staff 24/7/365 in case they give away their Microsoft 365 username and password. BUT we can, meaning you can sleep easy, confident in the knowledge that even if one of your staff inadvertently gives away their username and password, you’ll know about it and we can take action rapidly. Ticks all the boxes for showing ‘due care’ with GDPR.

Office 365

Do you want your life made a heck of a lot easier? With Office 365 it can be. Office 365 offers a range of innovative Cloud-based business tools and services that can revolutionise how you work. From SharePoint, PowerPoint and Yammer the way you work will change forever.

Get ready to be more flexible, accessible and creative wherever you are. With a range of licences to meet your specific business needs. We use Office 365 ourselves!

Azure

Do you want to be prepared for the worst – flood, fire, cyber-attack? With Azure, you can be. Azure is a Cloud-based platform that offers the storage functionality of an in-house server with the added benefits of extra security and functionality. Stop relying on your server and start your life in the Cloud.
Be prepared for a solution that grows with you allowing you to access your data anywhere in the world. You only pay for what you use so you’re not paying for empty space.

Banish your server in favour of the Cloud and watch how your work life transforms. Do you have bespoke software or a problem you don’t think the Cloud can handle? Don’t turn the Cloud down yet. We have a team dedicated to solving your problems and offering creative Cloud solutions.

Wouldn’t it be nice to say you’re working with cutting edge technology for once? Begin your journey into the Cloud today.

 

Unfortunately, the threat of cybercrime is here to stay. If you’re to survive in this perilous new landscape, you need to arm yourself with a lot more than just antivirus protection.

It’s estimated that 50% of businesses have been affected by cybercrime and the other 50% know someone who has been affected. There’s nowhere to hide anymore.

Which 50% would you like to be a part of? Here are the four areas you need to address to stay on the right side of the 50%

 

Monitoring your systems is one of the recommended government steps to protect your business from cybercrime – use our innovative automated monitoring system of Microsoft 365 to send real time alerts whenever anything suspicious is spotted. You can’t be watching your staff 24/7/365 in case they give away their Microsoft 365 username and password. BUT we can, meaning you can sleep easy, confident in the knowledge that even if one of your staff inadvertently gives away their username and password, you’ll know about it and we can take action rapidly. Ticks all the boxes for showing ‘due care’ with GDPR.

Cybersecurity

Protecting your computer system has never been more important. Whether that be your email, website, Office 365 account or password their security is threatened if you’re on the Internet. Do you know what threats you face and how to protect your business from disaster?

Policies and certification

GDPR, BYOD, Cyber Essentials and Security Policies are just a few of the policies and certifications you could have. Whilst important, the volume of policies and range certifications, can easily leave you lost in a sea of paperwork feeling overwhelmed. Do you know where to start?

Disaster recovery

Fire, flood and cyberattack all constitute a disaster and could all result in the loss of your hard earned and vital business data. You need a plan in place to protect your business should the worst happen. What would you do in the event of a disaster?

Training and Education

As social engineering and manipulation are the number one-way cybercriminals hack into your system training and educating your staff is paramount to your businesses security. You might be able to trust yourself to stay safe online, but can you trust your staff?

We pride ourselves on being security experts. We offer the very best tools to protect your business.

Are you ready to arm yourself against the cybercriminals? Pick up the phone and make the change today. Don’t wait else you’ll end up like one of our recent customers from Staffordshire who lost £200,000 because they waited.

 

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