Companies Served and Counting

Field Agents



How would you feel if?

  • You no longer need to spend the day firefighting IT problems, giving you time to spend on your work.
  • You always feel in control and know where to get a sensible, expert, tech-free answer.
  • Something goes wrong, you’re confident that it’s being quickly sorted by an expert.
  • You always have someone to turn to and take responsibility for any confusing computer problems.
  • Your IT never let you down, especially when you need it most.
  • Your systems were zippy rather than sluggish. Get your work schedule back on track.
  • Your computers actually helped your business grow instead of hampering it.

Do you feel any of these IT pains?
Do you feel these IT problems or pains?

  • Your staff’s productivity vastly increases due to a smooth-running computer system.
  • You just had a perfect system without it being too complex or costly.
  • You weren’t constantly plagued with pop-ups and virus warnings, along with all the consequent downtime.
  • You could find an IT provider that always provides honest answers and the best solution for you rather than to line their pockets.
  • Your issues were always addressed, instead of them being swept under the rug.
  • Your IT costs were coming down rather than rocketing up.

Microsoft Gold Accredited Office 365 Specialist

9 out of 10 businesses no longer need an on-premise server and can grow, work far more flexibly, safely and profitably without. What’s more, to celebrate our 20th year in business, we are moving customers to Office 365 for FREE until the end of February 2017.

It’s one thing to say you are experts at something, but it’s another to actually prove it and to be endorsed for this expertise. We’ve done this for our excellence in Small and Medium Cloud Solutions with Microsoft. Having been the first in Staffordshire to achieve this and still only one of a handful across the UK to be a Microsoft Gold partner, primarily gained via our proven track record of seamlessly moving numerous business customers to Office 365, you can rest assured you are in good hands.

More Info

So, why should you work with Prompt PC?


Trusted Microsoft Gold Partner

Peace of mind that you are in safe hands: We have been recognised by Microsoft as 1 of 40 companies in the UK to earn Gold standard for our performance in delivering business cloud solutions.

Find Out More About Us

Proactively keeping your business running

Proactive IT Support

You can relax knowing that with 24/7/365 system monitoring, any faults/system threats will be quickly spotted and acted upon by an engineer.

More Support Info

Speedy telephone, remote or onsite support

Quick phone and online support

When you need us, we’ll pull out all the stops to make sure your problem is sorted in the quickest time possible.

Support Options

Getting the right fit

Just the right IT support

The right support your business needs at all stages - from planning and designing your system, to implementation and everyday issues - we'll be there every step of the way.

See How You Can Get Ahead

IT support to drive your business forward

Office 365 cloud support

Confidence in your IT systems - we listen to what you want to do and then provide the right, seamless solution to take you there

More About Cloud IT

Preventing external threats to your IT

Protection and security from IT threats

Protection and security from external threats. What's more, we'll make sure your staff can't access websites that can cause problems.

How We Can Secure Your IT

Controlling the budget

Unlimited IT support packages

You can take control of your IT and costs with our unlimited support packages - you won't have to worry about unforeseen breakdown costs.

Support Service Packages

Options to support flexible working

Work anywhere, anytime with cloud IT

Flexibility to be able to work whenever, wherever you need or want to - whatever you desire, we can make it so.

Find Out About Office 365

No technical jargon

Tech-free, English-speaking IT experts

Reassurance that your own IT team of experts with plain-speaking, tech-free answers are just a call away, so you're never on your own.

Meet The Team

We know we’re doing our job right when you don’t have to call us.

92% of IT problems are fixed remotely or in the background, so you can just get on

A Face to the Name

Get to know us a little better

  • Andrew Eardley

    Name: Andrew Eardley

    Position: Managing Director

    Microsoft Certified Professional – fully experienced server and Office 365 Gold accredited engineer. A Microsoft Sales Professional and Acronis Certified Engineer. Andrew can resolve any technical issues if required. Provides director level consultancy advising on clients’ IT strategies and developments to move businesses forward smartly.

  • Jean Eardley

    Name: Jean Eardley

    Position: Financial Director

    Responsible for accounts, administration and marketing. Jean has employed her former teaching career skills in this role to ensure the internal admin systems run smoothly and efficiently. She is always just a call away for any customer queries.

  • Jon Elson

    Name: Jon Elson

    Position: Helpdesk Engineer

    Microsoft Certified Professional. Jon is an extremely reliable telephone and remote support engineer. He has extensive knowledge of Office 365 and day-to-day computer problems and most of the time he is the only person you will need to speak to for your problem to be quickly resolved.

  • Simon Cotton

    Name: Simon Cotton

    Position: Field Engineer

    Microsoft Certified Engineer. Providing desktop and server support both in the field and from our offices keeps Simon’s excellent customer service skills employed. He is a key player in rolling out new servers, desktops and Office 365 at clients’ sites.

  • Glenn Evans

    Name: Glenn Evans

    Position: Project Engineer

    Microsoft Certified Professional. Following a 20 year highly successful teaching career in secondary school Maths, Glenn’s extremely logical mind is invaluable in solving problems that go beyond the everyday remit. He will labour quietly in the background to ensure the highest level of customer satisfaction.

  • James Davies

    Name: James Davies

    Position: Marketing

    Top grade A-Levels in Computing and Design. Currently studying for Microsoft exams. James has a brilliant mix of fantastic written and high level technical skills. He can turn his hand to most jobs, regularly helping with PC upgrades/services as well as writing superb material for our blogs and information articles.

  • Connie Floyd

    Name: Connie Floyd

    Position: Accounts and Administration

    Top grade A-Levels. Connie works full-time at Aston Martin and then uses her excellent administrative skills to help us with invoicing and contract renewals. She does a fantastic job in making sure we are kept on our toes in keeping customers updated with their important information too.

  • Matthew Stanyer

    Name: Matthew Stanyer

    Position: Communications Engineer

    An expert in VoIP phone systems and broadband technologies. Currently studying for Microsoft Office 365 exams. Matt’s industry training has been gained from employment in fast-paced technical industries coupled with 12 years armed forces experience as a communications expert. Having undertaken two active military tours of Afghanistan and Cyprus (where he was a key protector of the Pope), has ensured that Matt consistently presents a cool, calm, structured approach to dealing with all customer issues.

Microsoft Gold Partner
Microsoft Sales Specialist - Desktop SMB
Microsoft Sales Specialist - Office 365
Staffordshire Chambers of Commerce

Make 2017 your year.

Call 01782 789000 and speak to Andrew or Jean, OR just pop your details in the form below and we’ll be right back to you.